What is the pricing structure for your services?
Our pricing is based on factors such as message volume, destination countries, and chosen messaging channels. We offer competitive rates for bulk messaging and can provide tailored pricing depending on your needs.
How can I get in touch with your sales team for a customized quote?
You can reach our sales team by filling out the contact form on our website, or by sending us an email at billing@duxtech.net. Our team will get back to you with a customized quote based on your specific requirements.
Do you offer flexible pricing based on my messaging volume or regions?
Yes, we offer flexible pricing that adapts to both your messaging volume and geographic regions. High-volume customers and specific regional needs are eligible for special pricing.
What coverage do you provide globally in terms of operators and aggregators?
We offer global coverage with direct connections to hundreds of operators and aggregators across the world. Our network ensures reliable delivery to both developed and emerging markets.
How many countries do you cover with your messaging services?
We currently cover over 170 countries globally, ensuring your messages can reach customers almost anywhere in the world.
Can you deliver messages to more than 100 countries?
Yes, we support messaging delivery, ensuring broad global reach for your business communications.
How many operators and aggregators are you connected to?
We are connected to over 100 operators and aggregators worldwide, allowing us to offer extensive reach and high deliverability.
How do you ensure high deliverability and secure messaging?
We use advanced technologies to monitor message traffic in real time, ensuring high deliverability rates. Additionally, our infrastructure is designed to comply with the latest security standards to protect your data and messaging integrity.
What types of channels do you support (SMS, RCS, WhatsApp, etc.)?
We support a wide range of messaging channels, including SMS, RCS, WhatsApp, and email, providing you with flexibility to reach your customers on their preferred platforms.
What is your platform’s ability to scale with my business growth?
Our platform is designed to scale with your business. Whether you need to handle millions of messages daily or expand into new regions, our infrastructure can support your growth without compromising on performance or security.
Do you offer two-factor authentication (2FA) and OTP services?
Yes, we offer both two-factor authentication (2FA) and one-time password (OTP) services. These are essential for enhancing the security of user logins and transactions.
How do you ensure compliance with international regulations and data privacy laws?
Our services are fully compliant with global data privacy regulations such as GDPR, CCPA, and other regional laws. We maintain strict data handling practices and provide tools to ensure privacy and security for all communications.
What makes your omnichannel service different from others?
Our omnichannel service stands out due to its ability to seamlessly integrate multiple messaging channels into a single platform. We provide consistent customer engagement across SMS, email, chat apps, and more, with detailed analytics and automation tools.
How does your API support businesses in automating messaging and workflows?
Our API allows businesses to automate their messaging workflows, triggering messages based on customer actions or schedules. With built-in reporting and analytics, you can optimize your communications and improve customer engagement effortlessly.